GN Hear & Now

GN RECEIVER AND DOMES CHANGE NOTICE

14 April 2021


Dear Valued Customer,

The purpose of this communication is to inform you of an upcoming change with GN’s receiver and domes. This change is part of our effort and commitment to the continuous improvement of our product and accessories.

Details of the change:
Late April 2021, GN will roll-out the NEW SureFit 2C receivers, providing improved retention and comfort. This roll-out will gradually replace the existing SureFit 2B receivers. This receiver change does not compromise amplification and sound quality. Note: SureFit 2B receivers are still compatible with 3 PIN devices. Be sure to use the dark grey domes as shown below.


Benefits of the change:
The NEW SureFit 2C receivers have one rung at the end; therefore changing the domes is now much simpler. These SureFit 2C receivers are compatible with our light grey SureFit 3 domes introduced with ReSound One and Beltone Imagine. For receiver-in-ear (RIE) devices, the SureFit 3 closed dome is also compatible with the SureFit 2C receivers.See the product families below:

  • ReSound LiNX Quattro, ReSound LiNX 3D, ReSound Ligo, ReSound Enya and ReSound LiNX2
  • Beltone Amaze, Beltone Trust and Beltone Rely

IMPORTANT NOTE: These receivers and domes are not interchangeable. Please continue to use SureFit 2 dark grey domes for SureFit Thin tubes.

How to recognise a SureFit 2C Receiver?
Check the labelling on the outer packaging as shown below.

 

 

Your orders: In April, you will start to receive the new SureFit 2C receivers with your hearing aid orders. Please be aware of the differences listed above. An information card will accompany your order to assist with this identification.

Fitting Software: The new closed dome option is visible in the latest fitting software. To access, please download from the links below:

 

        

 

If you like further details or assistance with this change, please contact your GN Product Specialist or email marketing.anz@gnresound.com. We appreciate your business and will continue to provide you with industry-leading products and services to meet your current and future needs.

Sincerely,

Kate Rutledge
Product Manager
Retail Channel – Australia and New Zealand

and 

Esther Goh
Product Manager
Independent Channel – Australia and New Zealand

 

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