GN Hear & Now



We all know that ReSound LiNX2 hearing aids allow their users to manipulate their hearing aids via Smart technology – but are our clients making the most of this functionality?

At ReSound we are proud to offer a high quality hearing solution to those who are experience hearing difficulties through our integration with Apple products. This solution can be tailored to your clients through simplification, or can be tailored to be fine-tuned at a whim. Let’s see how.

Example 1
We have an elderly client who has an iPhone/iPad to keep in touch with their family and close friends, but finds the complexity of the technology overwhelming. They want to take advantage of the control aspects of the device but don’t wish to have direct audio streaming to the hearing aids enabled.

We can cater to this individual by deactivating audio streaming within the Apple iOS. Through navigating through the Apple device to - Settings > General > Accessibility > Hearing Aids > Devices

We can see that we have the option of
Stream to right hearing aid and Stream to left hearing aid.

If these options are not highlighted, then we simply have the Apple device working somewhat as a remote, disabling any audio streaming until these options are manually reset. 

This can be the best option for such clients as it keeps the functionality as simple as possible. 

Example 2.
We have a couple who share an iPhone. Whilst the husband wears the hearing aids and always has them connected to his iPhone, occasionally, his wife will pick up the phone.

It is possible in this circumstance to temporarily deactivate direct audio streaming and use the iPhone in the usual fashion.

If the user wishes to temporarily disable the streaming at any time, they can do this quickly via Airplay. This is easily accessed via the Control Center with a quick swipe upwards from the bottom of the iPhone.  

Entering Airplay, one can choose where the output for audio is directed to. 

When the hearing aid user wishes for direct audio streaming to their hearing aids to be reactivated, they simply go through the same process in the Control Center and ensure Hearing Aids is selected.
Example 3.
The couple above have Hearing Aids selected via Airplay but the wife wishes to answer the phone as it has just rung.

Once a call has been answered, the output for audio can quickly and easily be changed.

Through tapping on audio after accepting a call, the iPhone user has a number of options for audio output. 

By choosing iPhone, the audio will be delivered to the iPhone as with any regular phone device. Once the call has been ended, the output will go back to Hearing Aids as per usual. 
Example 4.
The hearing aid user has accepted a call but is finding the surrounding environment too loud.

It is possible to both increase the volume of the call without increasing the volume of the hearing instrument microphones, and to decrease the volume of the hearing instrument microphones without decreasing the volume of the call.

By using the volume buttons on the side of the iPhone or iPad, the call can be increased or decreased in volume. In doing this, only the volume of the call will be affected – this will not affect the level of the surrounding environment.

However, if the user wishes to decrease the surrounding noise, they can do this within the ReSound Smart App. By changing the volume bar in the home screen, they can decrease the volume of hearing instrument mics.

They can even mute the mics, so that only the signal from the phone – the call – will be transmitted through the aids. 
NOTE: It is important that we counsel our clients on safe use of this function as it can pose safety risk if they are walking around with their hearing aid on mute immersed in a phone call!