GN Hear & Now

TECH IN A SEC

AUDIO ROUTING IN IOS 9

The new Apple iOS 9 has the new Audio Routing feature which allows the customer to set the call and media streaming mode to a preferred configuration. To access this option, please follow the steps below: 

1. Go to Settings

3. Select Accessibility
2. Select General                    

​4. Select Hearing Aids

​5. Select Audio Routing
6. To modify configuration for phone calls streaming, select Call Audio. For music or when watching videos, select Media Audio
7. Select the preferred stream mode.If it’s on Automatic, the iPhone will have the following priority: 
1st - Connected headphones
2nd - Paired Bluetooth device (e.g. headset, carplay)

3rd - Hearing aids

Scenario
“What if I have set the stream mode to Always Hearing Aids but I would like to pass the phone to another person to continue the conversation?”
 
Below is a simple guide on how to quickly change the stream mode from hearing aids to iPhone temporarily:
1. While still on the call, slide your finger from the bottom of the phone screen upwards to access the iPhone menu.
2. Tap on User Name’s Hearing Aids.

​3. Select iPhone to switch the streaming call from hearing aids to the phone.