GN Hear & Now

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BACKGROUND RESOUND SMART APP REFRESH

If your client uses the ReSound Smart app, it should run all the time. 
Show your client this easy tip to ensure their device never drops the app.

When activated, this iPhone feature allows apps to run in the background, carrying out whatever tasks are requested. For this reason, we recommend that it remains enabled when using the ReSound Smart App so that it continues to function in the background.

In the latest version of the ReSound Smart app, you may encounter this pop-up message below:

This is an intended notification that comes up when the Background App Refresh has been disabled on the iPhone.  


To enable this feature, simply go to Settings > General > Background App Refresh and activate the toggle at the top.
Please note that the ReSound Smart app is not specifically listed.

The ReSound Smart app is available for free download: