GN Hear & Now


We would like to give a warm welcome to the newest members of the ReSound Technical Support team, Patrick and Kiara.  

Patrick and Kiara will be taking over from Jason Santiago who will be finishing up in August after being with the company for over 12 years. We thank Jason for all of his great work throughout the years and wish him all the best for the future.


I have recently completed full time study in the field of Electrical Engineering. Over the course of my tertiary education and working experience, I have acquired a huge appreciation for the bio-medical engineering discipline, and the opportunity to invest into others wellbeing.

I am currently undergoing an intense induction process, spending time with Jason and Valerie, the production department and other departments around the business to ensure I gets a well-rounded knowledge base, which will enable me to provide you with the best support possible. 
I look forward to meeting you over the coming months, but if you have any questions or concerns please don’t hesitate to contact me via email at


Born and raised in Sydney, I have completed a degree in Speech and Hearing Sciences at Macquarie University. I've also recently worked as a Research Assistant at the Macquarie University (2015) and completed Research paper on the “The  Efficacy of Models for Educational Service Delivery for Students with Autism Spectrum Disorders". 

I'm excited to be joining the team as the as the Technical Support Assistant for Australia and New Zealand and I look forward to assisting you with any of your technical queries.

Feel free to contact me via email